SHIPPING + RETURNS
POLICY

Shipping

We are pleased to offer free shipping on all orders within Australia. All orders are shipped via Australia Post to ensure reliable and timely delivery. Once your order has been processed and dispatched, you will receive an email containing your tracking number so you can monitor your parcel’s journey and estimated delivery date.

 

Returns

Due to hygiene and safety reasons, we do not accept returns or exchanges on any skincare products. This policy is in place to ensure that all customers receive products of the highest quality and uncompromised safety. We understand that issues can sometimes arise, so if you have any concerns or questions regarding your order, please reach out to our customer support team. We are here to assist you with any inquiries or concerns you may have.

 

Contact

After reviewing this policy, if you have additional questions, want more information about our shipping and returns practices, or would like to make a complaint, please contact us by e-mail at maddison@cosmeticnursestom.com.au

 

Last updated: 03/11/2024